Returns Policy
DEG’s Promise:
Our promise to our customers is to expedite all return requests and provide prompt refunds or exchanges.
Returns Policy:
Our mission is to provide our customers with the highest-quality and most durable products possible; and want you to be nothing less than 100% satisfied with your purchase. If you are not completely satisfied, you may return your item(s) within 30 days of the purchase date for a refund if the item(s) is/are unworn and clean with original tags attached. Returns containing pet hair, stains, or odors will not be eligible.
How to Return a Product:
To initiate a return, please email service@downeastgear.com with detailed information about the return and include any supporting comments. We do not cover return shipping costs at this time.